Is the light (s) glowing properly? * Glowing fully Partial LED surface is glowing and partial is not glowing Not glowing at all Other

Is the light (s) blinking? * Not blinking Blinking intermittently Blinking continuously Other

Has proper earthing been provided? Yes and it has been checked for proper grounding recently Yes but it has not been verified for proper grounding recently No Other

Have you checked for a loose wire connection? Yes we have checked and the wire connection is proper No we haven't checked recently Other

External Surge Protection Device (SPD) installed in Lighting Distribution Board (LDB) No such external protection device was installed Yes we've checked, and the external SPD is fine but the lights are still not working Other

Is there any prior failure history of lights at the same location? Yes No

Input Supply Voltage Less than 200V AC Between 200V AC and 240V AC Measured as more than 240V AC only during night shift (low load condition) We have not measured input supply voltage recently

Logistics Perfrences

Delivery to Customer (end user) Concerned Third Party (Authorised Dealer, Trader, Contractor) Local Eetamax Sales Representative Other

For spares delivery, Eetamax pays door/godown delivery charges in full. for delivery of repaired lights shall be borne by the customer. Godown Delivery Door Delivery Other: